JBL Flip 5 Not Turning On? Try These Proven Fixes!

If your JBL Flip 5 won't turn on, don't worry! Here are some simple steps you can follow to troubleshoot the issue.

Updated on: January 13, 2024

Ever had your JBL Flip 5 speaker suddenly stop working? It’s quite a headache, right? Well, you’re not alone. Many of us have faced this, including me. But don’t worry, I’ve figured out some easy ways to fix it. In this guide, I’ll show you these simple steps. Stay with me till the end, and let’s get your speaker playing music again!

Why is Your JBL Flip 5 Speaker Not Turning On?

If your speaker isn’t turning on, then it can be because of multiple reasons. Your speaker may be suffering from a software issue such as running on outdated software. Furthermore, if you have accidentally put the Flip 5 on service mode then it can also be the reason for it not turning on as the buttons stop working in service mode. Lastly, if you haven’t charged your speaker in a while and it’s running on a low or no battery then it won’t turn on.

How to Fix a JBL Flip 5 That Won’t Turn On

Fix #1 Try These Button Combinations

  • Try pressing the power button repeatedly for 3 to 8 times. This is my go-to method whenever I face any difficulty in turning on the JBL Flip 5. I try it and it has always worked for me.
  • Another thing you can try is pressing down all 6 buttons of the speaker at the same time for 10 seconds, and then waiting for a brief moment before pressing the power button. 
  • Another combination of buttons you could try is: PlayPause + Vol Up + Vol Down -> hard reset.
Press the Play and volume button on jbl flip 5

Fix #2 Forced Power Cycle

Do a forced power cycle. A forced power cycle is when a device is turned off and then turned back on using the physical power button.

First, make sure that your speaker is not connected to a power supply or charger. Next, hold down the power button for 30 seconds.

Fix #3 Factory Reset

Factory resetting your Flip 5 will reset all the previous settings and solve any errors caused by a change in the speaker’s settings. To factory reset the speaker, first connect it to a charger because it is not turning on then hold the play and plus buttons together for 10 seconds, and then release the buttons once the speaker turns on. Afterward, if it still doesn’t work then press the play and power buttons together for 10 seconds.

Factory Reset jbl flip 5

Fix #4 Button Combinations for Troubleshooting JBL Flip 5

Put the speaker in charge and hold the Bluetooth and minus buttons simultaneously while charging; the speaker should indicate that it is charging; then remove the charger, turn the speaker on, and factory reset it again by pressing the plus and play buttons together.

press bluetooth & minus button on jbl flip5

Fix #5 Exit Service Mode

If your speaker is in service mode then the buttons won’t work and it won’t turn on. To exit service mode follow these steps:

  • Connect a charger to the JBL Speaker.
  • For 10-15 seconds, hold down the Bluetooth and Play/Pause buttons.
  • The JBL Flip 5 speaker will exit service mode and turn off.

Fix #6 Check If The Charger is Working

Check If The Charger is Working jbl flip5

There could also be a problem with the charger you are using. So to make sure the charger is not at fault, try charging another device with it and see if it works. If it does, then put the JBL speaker on charge overnight, and before unplugging it in the morning, try turning it on.

If the charger is not working properly then buy a new charger that gives at least 2 amp power.

Potential Hardware and Battery Failures

Sometimes, despite our best efforts with button combinations and factory resets, a speaker just refuses to come back to life. In such cases, it’s crucial to consider the possibility of hardware or battery failures. It’s like when you’ve tried every remedy to fix a stubborn cold, and it turns out you needed antibiotics all along because it was a bacterial infection. Let’s delve a bit deeper into these possibilities:

1. Damaged Battery:

If your JBL Flip 5 isn’t turning on and isn’t responding to the charger either, it could be a sign that the battery has reached its end of life or is damaged. Constant overcharging or exposure to extreme temperatures can significantly degrade the battery’s performance over time. It’s like overindulging in sweets; it feels good at the moment, but the effects will catch up eventually. In such cases, a battery replacement is usually the remedy, but given the technical complexities, it’s recommended to have this done at a professional service center.

2. Faulty Circuit Board:

The JBL Flip 5 is known for its robustness and waterproof design, but nothing is foolproof. If water has somehow infiltrated the speaker’s interior and reached the circuit board, it could cause substantial damage. It’s akin to a strong fortress with a hidden, unguarded entrance; all it takes is one smart invader. If you suspect this is the issue, especially after exposure to water, it’s best to seek professional help immediately. Attempting to fix it yourself could lead to more damage and void the warranty.

3. Prevention is Better Than Cure:

Remember, taking care of your speaker is like taking care of your health; regular checks and avoiding extreme conditions can prevent many issues. Regularly update the speaker’s firmware, avoid overcharging, and keep the speaker dry to ensure a longer, problem-free life. And, if all else fails, having a warranty or insurance can be the safety net that saves the day!

4. Expert Consultation:

If you have tried all the fixes mentioned and suspect a hardware or battery failure, don’t hesitate to consult with a technical expert or reach out to JBL customer support. Getting a professional diagnosis can help you understand the root of the problem and the necessary steps to fix it. It’s like going to a doctor; sometimes, self-medication just doesn’t cut it, and professional advice is needed.

By being aware of potential hardware and battery failures and knowing when to seek professional help, you can ensure that you are well-equipped to handle any situation with your JBL Flip 5. Keep jamming to your favorite tunes without a hitch!


If your JBL Flip 5 isn’t turning on try all the fixes recommended in this article. Most of the time, pressing the power button repeatedly or a factory reset does the trick. Personally, I have never needed to take the speaker for a firmware check, and these fixes work for me.

However, if the problem prevails then there’s most likely a hardware issue that you can’t fix by yourself. Take the speaker to a technical professional in this case.

So, you got your JBL Flip 5 humming again, huh? Nice work! But hey, now that it’s back in action, I bet you’re wondering how it squares off with its siblings, the JBL Charge 5 & Flip 6. It’s like a friendly family rivalry, right? Both are pretty awesome in their own right, but they each bring something different to the table. If you’re keen to get the inside scoop on how these two compare, don’t miss our JBL Charge 5 vs. Flip 5 and JBL Flip 5 vs Flip 6 face-off. It’s got all the details you need to figure out which one is the champ for your particular needs. Give it a read, it could make your next speaker choice a cinch!”


If you are having trouble turning off JBL Flip 5, we have also written a guide on how to do it.

Why won’t my JBL Flip 5 turn on?

A few reasons! It could be a dead battery, a wonky charging cable, or some pesky internal hardware issues.

How do I get my JBL Flip 5 to turn on again?

Give these a shot: check the battery, switch up the charging cable, and make sure the power button is working A-OK.

Can I swap out the battery in my JBL Flip 5?

If it won’t turn on and doesn’t do anything when you plug in the charger, it might be a goner. Charge it for 30 minutes and then give it another try.

Is there a reset button to fix my JBL Flip 5 not turning on?

Nope, no reset button. But try this trick: press ‘Volume Up’ and ‘Play/Pause’ at the same time for 5 seconds for a soft reset.

What if my JBL Flip 5 still won’t turn on after trying everything?

If all else fails, hit up JBL customer support or swing by an authorized service center for some help.

Do a lot of people have trouble with their JBL Flip 5 not turning on?

It’s not super common, but it does happen. Usually, following our trusty troubleshooting steps can get things back on track.

Could a firmware update fix my JBL Flip 5 not turning on?

Maybe! But if your speaker is totally unresponsive, you might not be able to update the firmware.

How long does the warranty last for the JBL Flip 5?

You’ll usually get a one-year limited warranty, but it can vary based on where you are and where you bought it.

Will JBL replace my Flip 5 if it’s under warranty and won’t turn on?

If it’s still under warranty and you’ve tried everything, reach out to JBL customer support. They’ll let you know if you’re eligible for a replacement or repair.

Is my JBL Flip 5 speaker genuine or fake?

This can be a tough question! With so many knock-offs out there, it can be tricky to figure out if your JBL Flip 5 is the real deal. But don’t worry, we’ve got you covered. We’ve put together a thorough guide that walks you through the process of determining whether your speaker is genuine or fake. You’ll find all the tell-tale signs to look for in our detailed guide on How to Spot a Fake JBL Flip 5. Give it a read to ensure you’ve got the genuine article!

I’m Shaun Conroy, an audiophile & founder of HiFi Audios. Holding a Bachelor’s in Sound Engineering, I bring deep expertise in audio devices and offer insights & recommendations to fellow enthusiasts.

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1 year ago

Thank you much! For some reason my flip 5 entered service mode

1 year ago

THANK YOU. #2 worked for
me 🙂

Keith b
Keith b
1 year ago

Hi, My TL flip 5 wont turn on and none of these techniques work. Apart from not turning on the speaker however makes the startup and shutdown sound when inserting and removing the charger. I know it shouldn’t do this in normal operation, does this signify anything?

1 year ago
Reply to  Keith b

Hey! It’s a bummer that your JBL Flip 5 is giving you trouble. It’s strange that it makes the startup and shutdown sounds when you plug or unplug the charger. This could suggest that the battery isn’t holding a charge. Try leaving it on the charger for a few hours without interruption. If that doesn’t do the trick, there might be an issue with the battery or the internal electronics. Your best bet in that case would be to reach out to JBL support or take it to a professional for a check-up. Good luck! 🍀🔊

Keith b
Keith b
1 year ago
Reply to  admin

Strange thing just occurred, on plugging into my laptop with a desperate hope I gain access to the device via USB. It actually plays audio via USB. None of the buttons are active, so can’t active Bluetooth, nor is the device visible. I believe the buttons are physicaly working, as I managed by button configuration, stop it from making the startup sound when plugged into USB. The battery is fine, it charges and I have removed it and meters 4.2 volts with a load on it. It does appear it’s stuck in service mode or something similar, but won’t come out of this. I didn’t know that it was possible to stream to these devices via USB. so was wondering if there was a way to check firmware etc with this method. My laptop at this stage sees it as a dumb device called Zgmico AUDIO! Any ideas?

1 year ago
Reply to  Keith b

Hey there! 🙌 That’s quite an intriguing situation you’ve got with your JBL Flip 5. I must say, stumbling upon the fact that it can play audio through USB is like finding a hidden feature! 🕵️

Now, about it acting like it’s stuck in a secret agent mode (or service mode, as you said 😉) – this might be due to a firmware issue. Normally, the JBL speakers have a Bluetooth connection and don’t communicate through USB for audio. So, the fact that it’s doing this might hint that it’s not behaving as intended.

You mentioned that your laptop sees it as “Zgmico AUDIO”. My hunch is, it might be in some sort of firmware update mode. Let’s try to coax it back to normalcy. 🤔

I’d suggest visiting JBL’s official website and looking for firmware updates or a support tool for the Flip 5. If there’s a firmware updater available, you might be able to use it to reinstall or update the firmware on your speaker. That *could* potentially snap it out of its undercover mission and bring it back to the regular world.

If that doesn’t work, it’s probably a good idea to reach out to JBL support. They’re the real experts when it comes to their gadgets, and might have a trick or two up their sleeves to help you out. 🛠️

Keep me posted on how things turn out. I’m rooting for your Flip 5 to be back in action soon! 🎶🚀

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