JBL Flip 5 Not Charging? Troubleshooting Tips

Struggling with a JBL Flip 5 that won't charge? Don't worry, we've got you covered! Our quick troubleshooting guide helps you diagnose and fix the issue.

Updated on: January 12, 2024

Encountering a charging issue with your JBL Flip 5? It’s a common problem, but often one with a simple solution. In this guide, we’ll tackle the typical reasons your speaker isn’t powering up and provide clear, straightforward steps to get it charging again. From checking your power source to inspecting the charging cable, we’ll cover all the potential fixes. Stay with us, and let’s get your JBL Flip 5 back to its best without any unnecessary hassle.

Disclaimer: Some fixes might void the warranty, especially those that involve opening up the device, and recommend contacting customer support for assistance.

Why is your JBL Flip 5 speaker not charging?

There are several reasons why your precious JBL Flip 5 speaker has stopped charging. For instance, your charger is damaged, the charging cable is acting up, bugs in the software, damaged switchboard, dead battery, and the a problem with the charging port of your speaker.

Let’s explore what you need to do in each case and how to diagnose the problem. 

1. Check your Power Outlet:

Check your Power Outlet

It doesn’t always mean it’s huge trouble if your JBL Flip 5 isn’t charging. The culprit might be something you’d never suspect: a faulty power outlet.
Yes, you heard it right. 
The sneaky switchboard that stands there quietly and tall could be causing the problem. 
How to trace the sneakiness of this power outlet or switchboard?
It’s easy; you don’t have to call anyone from NASA!
Just grab a voltmeter and check the voltage of the power outlet. If the voltmeter shows a high voltage, you better pick up your phone and call an electrician, as high voltage can damage the JBL speakers circuit board and wirings.
In case of low voltage, there isn’t enough power for charging the JBL Flip 5 batteries. 

2. Replace the Charging cable:

Replace the Flip 5 Charging Cable

If you’re stuck at the same point, with your JBL Flip 5 not charging while your circuit board/power outlet is working fine, it’s time to check the charging cable. 

You might not be able to determine the issue with the charging cable yourself.

So, you can replace the charging cable of your JBL Flip 5 speaker. Plug the charger into the power outlet and connect the charger to the speaker. 

If your speaker starts charging, then the reason is evident, the old charging cable must be strained or damaged.

However, if the JBL Flip 5 is still not charging, you might have to go to the next step. 

3. Replace the charger: 

Replace the Flip 5 Charger

Now that you know that the power outlet is working just fine and there isn’t any problem with the charging cable. The next thing you need to do is to check if your charger is working all right. There are chances that your charger is damaged. 

How would you know if the problem is with the charger?

You can try replacing the charger and see if your speaker starts charging afterward. It means that the Flip 5 won’t charge because of the faulty charger. The reason behind a faulty charger could be a broken USB port or the internal circuit inside the charger.

4. Check the charging port:

 Flip 5 Check the charging port

Another reason your JBL Flip 5 speaker isn’t charging could be the dirt in the charging port. 
Yes, that’s right!
You may not have realized that dirt could be detrimental to your speaker’s charging ability.
So, try cleaning the charging port for dirt and dust particles, and plug in the charger to see the magic. 

If the speakers are still not charging, then continue reading to know about other ways to diagnose and resolve the problem with your speakers.

5. Factory reset JBL flip 5:

You have to hit the default if the aforementioned methods do not work.

So, what do you do for the default?

You have to factory reset your speakers to see if they start recharging. Here are the quick steps you can follow to factory reset your JBL Flip 5 speaker.

  1. Power on your JBL Flip 5 speaker.
  2. Press the “Play” and “Volume Up” buttons simultaneously and hold them for five seconds.
  3. Now Power off your device.
  4. After a few moments, power it on again. If the speakers are in pairing mode, you have successfully Factory Reset your speakers.
  5. Now, plug in the charger and connect the speakers to the charger. See if they are charging.

If your speaker begins to charge successfully after the factory reset, the issue has been resolved. However, if the problem remains, you may continue to the next step.

6. Check for depleted Batteries:

If all else fails, you might want to check your speaker’s battery. If your JBL Flip 5 speakers aren’t charging and all the aforementioned steps have failed to resolve this issue, the batteries must have depleted or are faulty. 
Some reasons behind faulty batteries are overcharging and exposure to sunlight or heat. 
So, what to do in this case?
Simply try changing the batteries; it’ll get your speakers to work.
But wait! 
You may proceed to the next step if the speakers aren’t charging. 

7. Damaged JBL Flip 5 Circuit Board:

Nothing that you read above worked out for you.

Well, it’s a sign that your JBL Flip 5 speakers circuit board might have collapsed or been damaged, or some of the circuits are faulty. 

At this point, it’s best to take your speaker to a service station for repairs.

Hey, if your JBL Flip 5 has been giving you a bit of a hard time lately, perhaps it’s time to consider a switch. Have you ever thought about the JBL Charge 5? It could be the perfect upgrade! We’ve got a super handy guide comparing the JBL Flip 5 and Charge 5 just waiting for you. Trust us, it’s worth checking out!

Several JBL Flip 5 users have encountered a peculiar charging issue. The speaker often doesn’t charge or only charges partially, up to about 50%. This problem persists even after trying different charger and cable combinations that work well with other USB-C devices.

Community Insights and Solutions:

  1. Firmware Update: Some users suggested updating the firmware through the JBL Portable App. While this has helped a few, it’s not a universal solution.
  2. Hard Reset: A common recommendation is to perform a hard reset. Instructions vary, but pressing the “Play” and “Volume Up” buttons simultaneously for a few seconds is often advised. For some, this has resolved the charging issue.
  3. Draining and Charging: One user noted that draining the battery completely and then charging it can sometimes kickstart the charging process, though this may not be a long-term solution.
  4. Checking for Manufacturing Faults: A possibility of manufacturing defects was mentioned. If the speaker has had any water exposure or other damage, it might affect the charging capability.
  5. Claiming Warranty: If troubleshooting doesn’t resolve the issue, several users advised claiming the warranty, especially if the speaker is relatively new or if there’s a possibility of a manufacturing defect.
  6. Battery Issues: There were discussions about battery health. In some cases, if a battery is completely drained, it might not charge again, indicating a potential battery issue.
  7. Charger and Cable Quality: Some users emphasized the importance of using a quality charger and cable. A charger with at least 2A (10W) of charging power and a high-quality USB Type-C cable is recommended.

Unique Experiences:One user successfully charged their speaker after leaving it on the charger overnight post-reset.
Another suggested leaving the speaker in a cool, dry place for an extended period, as this sometimes resolves battery issues.

To sum up! 

If you have reached this far, you would know that there are several reasons why your JBL Flip 5 might not be charging, which may give you the fear of losing your speakers forever. However, it’s not that severe in all cases. 

Most of the time, your JBL Flip 5 might not be charging because of faulty batteries, a faulty charger or charging cable, or a clogged charging port. 

So, keep calm and identify the issue; you can only solve a problem if you know what it is.

In addition to addressing JBL Flip 5 charging issues, we have also published guides to help you troubleshoot problems with your speaker not turning on or turning off. These issues can be equally frustrating, and our guides provide detailed steps for diagnosing and resolving them.


What should I do if my Flip 5 won’t fully charge?

I would recommend trying to update the software first. You can do this by downloading the JBL app and following the instructions provided within the app.

What should I do if my Flip 5 only starts charging when the battery is 100% drained and stops at about 50%?

I would recommend trying to update the firmware first. You can download the JBL Portable App and update the firmware through it. If this doesn’t work, you might need to consider the possibility of having received a faulty unit. If the product is under warranty, I would advise claiming it.

What if updating the firmware and resetting the device doesn’t resolve the charging issue?

If you’ve tried updating the firmware, resetting the device, and using different charger/cable combinations without success, it might be a battery, charger, or mainboard issue. In such cases, I would recommend contacting the manufacturer or the seller for a return or exchange, especially if the product is still under warranty. If the return and exchange process is inconvenient, you might want to try leaving the device on the charger overnight to see if it charges fully.

I heard there’s a quick way to reset the charge on my JBL Flip 5. How do I do it?

Absolutely, there’s a nifty little trick to reset the charging mechanism on your JBL Flip 5. Simply press the play/pause button and the power button at the same time and hold them. Wait until you see the light turn green. This indicates that your speaker’s charging function has been reset. It’s a straightforward and fast solution that can sometimes kickstart the charging process if your speaker is being a bit stubborn.

I’m Shaun Conroy, an audiophile & founder of HiFi Audios. Holding a Bachelor’s in Sound Engineering, I bring deep expertise in audio devices and offer insights & recommendations to fellow enthusiasts.

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Keith Chance
Keith Chance
9 months ago

I paid 237 dollars for my job speaker I tried to call and have my speaker fixed and no body answer me so I’m gonna get a lawyer and get bbb in failed and fight this company

9 months ago
Reply to  Keith Chance

Spending that much on a speaker and then facing issues can be really annoying. Before you go the legal route, have you tried reaching out to JBL’s customer support via email or social media? Sometimes companies are more responsive there. Also, have you checked if your speaker is still under warranty? That could save you a lot of hassle.

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