JBL Authenticity Check: Guide for All JBL, Focus on Flip & Charge 5

Updated on: July 17, 2023

Did you ever happen to be trapped in the loop of real or fake? 

Finding a real JBL Flip/Charge 5 would make you feel like you’re playing detective or huntsman, where the whole mystery is whether the one you’re getting is a real deal or just a fake knockoff.
So, the question is, how do you know the difference between real and fake?

Don’t worry; it’s not that difficult that you have to call the experts. You can do it yourself by paying attention to minor details. Continue reading for the next few minutes to understand how to identify the real JBL Flip 5.

Note: While this guide is applicable for identifying the authenticity of all JBL speaker models, we’ve highlighted specific details relevant to the popular JBL Flip 5.

Check the Packaging and Documentation:

The packaging and documentation say a lot about the authenticity of the JBL Flip 5 you’re considering. Now, the fake JBL Flip 5 might be too good-looking to deceive you; however, the packaging would still have evident inconsistencies for the looking eye. The fake product will have incorrect logos, misprinted papers, poor print quality, and misspellings.

On the contrary, the genuine product will come with clear, professional, and high-quality printing, with zero spelling errors or misprints. It’ll comprise a user manual to provide guidelines about the appropriate product use with customer care numbers to contact in case of a problem.

Pay Attention to Design and Build Quality:

After checking the packaging, now it’s time to pay attention to the design and build quality of the JBL Flip 5 speakers. But the question is, how would you know the authentic design of the JBL Flip 5 and Charge 5?

You can check the product from the JBL official website; they have pictures, which you can compare with the product you’re considering purchasing. Compare the size, build quality, arrangement of buttons, color, and logo placement to settle whether or not the JBL Flip speaker you’re considering is real.

jbl flip 5 Design and Build Quality


A real JBL Flip 5 will be exactly the same as the one you have seen in the fancy advertisement on TV or Facebook. It’ll have all the advertised features and strong and sturdy manufacturing materials which makes it durable for longer use. 

However, a fake JBL Flip 5 might be manufactured of cheap material which prone to breaking easily and not durable for long time. In addition, it may have some features missing as the one advertised originally. 

JBL Serial Number Check:

The serial number is more like a primary key, and a real JBL Flip 5 comes with a unique serial number which can be found on the JBL Flip 5 speaker’s box or on the speaker itself. Cross-check the serial number on the box with the one written on the speaker; see if the two match.
If you’re still dubious about the JBL authenticity, contact JBL customer support and share the serial number to confirm the product’s authenticity.

Check the Sound Quality:

If you’re an audiophile, you’d know whether the product is real or fake as soon as you play music. The authentic JBL Flip 5 will produce high-quality audio with deep bass and clear treble. If you hear muffled, cracking, or poor audio, drop the speaker and run because it’s a sign of a fake JBL speaker.

Check the Connectivity:

An Authentic JBL Flip 5 will connect to the audio source seamlessly and without any hassle. You won’t have to wait hours to set up or connect the speaker with any device. However, if you think the product takes longer than it should, it must be a sign of a fake JBL Flip 5 speaker.

JBL Connect App:

The manufacturers have gone the extra mile to help you identify the real speakers abruptly. If you want to know the authenticity of the JBL Flip 5, try using the JBL Connect App. Download the app from the Play Store or App Store; If the app recognizes the speakers, you’re in for a treat and have been looking at the real JBL Flip 5.

However, if the app doesn’t recognize the speaker that you have brought, then it’s a fake one.

Firmware version:

There’s something that the fake JBL speakers can’t copy; which is the method of checking the firmware version. JBL speakers have a specific JBL firmware which is actually the set of instructions they need to work. So, a fake one won’t be able to replicate the original firmware. 

To ensure that you are spending money on the real JBL Flip 5, press the volume up and play button together. As you do this a real JBL Flip 5 will say the Firmware version outloud; however, a fake one might not be able to do so. 


Why would someone sell a high-quality speaker for a lower price? 
Original JBL speaker is sold at a specific price point as the product quality is not compromised. So, if you see one on sale, stop and turn back! It’s a trap to lure you into buying a fake one. 

Battery indicator:

Another major difference between the real and fake JBL Flip 5 is the battery indicator,  which allows the user to check the battery status. Now, a real JBL Flip 5 comes with a bar of five white LEDs which show the battery level and charging status. On the contrary, a fake JBL Flip 5 might not have such cool feature to show the battery and charging status. 

Look for Authorized Retailers:

An important thing to consider while buying your JBL Flip 5 is to purchase directly from an authorized and trusted reseller or JBL’s official website. This way, the chances of wasting money on counterfeit products are minimal. 

Let’s Go Shopping!

Landing on a fake  JBL Flip 5 in today’s world of trickery and deception is common. However, with the right instructions and attention to minor details, you can save yourself from wasting money on cheap knockoffs. If you have reached this far, you must have successfully cracked the code to find the authentic JBL Flip 5. However, if you’re still scratching your head, you must have skipped the text, which can cost you a lot of money if you don’t scroll back and read right now.

However, if you’re still unsure, you can contact JBL Customer Support to guide you through the process of identifying the real deal.

Finally, enjoy the immersive audio experience with your authentic JBL Flip 5! 

I’m Shaun Conroy, an audiophile & founder of HiFi Audios. Holding a Bachelor’s in Sound Engineering, I bring deep expertise in audio devices and offer insights & recommendations to fellow enthusiasts.

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