How To Reset LG Soundbar? Step-by-Step for All Models

LG soundbar is a great choice for enjoying immersive audio in your home theater. However, you may sometimes face glitches and issues with your LG soundbar, i.e., soundbar not connecting to source, Bluetooth or wifi not working, soundbar turning off automatically, audio glitch, and more.

One easy way to resolve most issues with the LG soundbar is by restoring its default settings, i.e., factory resetting it. Let’s find out how to perform a factory reset and when your LG Soundbar needs a reset.

When Do I Need to Reset the LG Soundbar?

• Gifting Or Returning: You need to perform a factory reset on your LG soundbar if you plan to gift it to someone or return it. Factory resetting will erase all the custom settings on the soundbar, including your LG account, leaving it a clean slate.
• Faulty Settings: If your LG soundbar shows problems in audio settings or doesn’t work even after adjusting all the settings appropriately, you may try resetting it.
• The Soundbar Keeps Turning Off/On If your Soundbar keeps turning off or won’t turn on even after having a secure connection setup, you can try a factory reset to fix the issue.
• Firmware Bug: It’s normal for soundbars and other electronic gadgets to have firmware bugs, which can cause problems like glitchy audio, slow signal process, and lagging audio. In this case, a factory reset can help resolve the problems.
• No Audio: If your LG soundbar is not producing any audio even after setting up the connection properly and adjusting the audio settings and the volume, you can try a Factory reset to fix it.
• Not Connecting to the Source: Sometimes, despite all the efforts, the LG soundbar doesn’t connect to the source. In this case, the Factory reset works like magic to resolve the issue.

How To Reset LG Soundbar?

If your LG soundbar is experiencing audio glitches or any other issues, performing a reset may resolve them. However, you can try a soft reset or restarting the soundbar before going for a factory reset. Here’s how you can perform a soft reset.

Soft Reset

1. Turn off the soundbar by pressing the power On/Off button.
2. Remove the power cable and any other connection cables.
3. Let the soundbar rest for about 5 minutes.
4. Plug the power cables back into the soundbar and to the power outlet.
5. Test the connection to see if the problem is resolved.

Hard Reset

Hard reset refers to the factory reset of your LG soundbar; it removes all your custom settings and brings the soundbar back to its default factory settings. The steps to factory reset your LG soundbar vary depending on the model that you’re using. Here’s a complete list of LG soundbar models and the factory reset steps.

NB5530A and LAP340 Reset

These LG soundbar models have no numbers on the remote, so follow the steps to reset the soundbar.

1. Turn on the soundbar.
2. Locate the Bluetooth and Input buttons on your soundbar.
3. Press and hold the Bluetooth and Input buttons on the soundbar simultaneously for about 10 seconds.
4. Wait until you see E2P CLR displayed on the LED screen of the soundbar, and the soundbar turns off automatically.
5. Now, turn the soundbar back on and test the connection.

Method#2: 

1. Turn on the soundbar.
2. Locate the Bluetooth and Power buttons on your soundbar.
3. Press and hold the Bluetooth and Power buttons on the soundbar simultaneously for about 10 seconds.
4. Wait until you see E2P CLR displayed on the LED screen of the soundbar, and the soundbar turns off automatically.
5. Now, turn the soundbar back on and test the connection.

Method#3:

1. Turn on the soundbar.
2. Locate the Power and Volume down buttons on your soundbar.
3. Press the Power and Volume buttons on the soundbar simultaneously for about 10 seconds.
4. Wait until you see E2P CLR displayed on the LED screen of the soundbar, and the soundbar turns off automatically.
5. Now, turn the soundbar back on and test the connection.

NB4530 and NB2430A Reset

1. Turn the Soundbar on.
2. Locate the Stop on the soundbar and the [0] button on the remote control.
3. Press and hold these buttons simultaneously for more than 5 seconds.
4. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress.
5. Let the soundbar turn off automatically as the Factory reset completes.
6. Turn on the Soundbar and test the connection.

NB5540, NB4540, NB3540 Reset

1. Locate the [-] button on the soundbar and the [0] on the remote control.
2. Press and hold these buttons for more than 5 seconds.
3. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress.
4. Let the soundbar turn off automatically as the Factory reset completes.
5. Turn on the Soundbar and test the connection.

LAS855, 750,550,450, SH5, SH7, SH8, SJ5, SJ7, SJ8, SJ9 Reset

1. Locate the [-] button on the soundbar and the Sound Effect button on the remote control.
2. Press and hold these buttons for more than 5 seconds.
3. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress.
4. Let the soundbar turn off automatically as the Factory reset completes.
5. Turn on the Soundbar and test the connection.

LAS350B Reset

1. Locate the [-] button on the soundbar and the Treble button on the remote control.
2. Press and hold these buttons for more than 5 seconds.
3. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress. 
4. Let the soundbar turn off automatically as the Factory reset completes.
5. Turn on the Soundbar and test the connection.

LAS260B Reset

1. Locate the [-] button on the soundbar and the Voice Up button on the remote control.
2. Press and hold these buttons for more than 5 seconds.
3. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress. 
4. Let the soundbar turn off automatically as the Factory reset completes.
5. Turn on the Soundbar and test the connection.

SJ2 Reset

1. Locate the [-] button on the soundbar and the (Standard Sound Field) button on the remote control.
2. Press and hold these buttons for more than 5 seconds.
3. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress. 
4. Let the soundbar turn off automatically as the Factory reset completes.
5. Turn on the Soundbar and test the connection.

SH2 Reset

1. Locate the [-] button on the soundbar and the (Standard Sound) button on the remote control.
2. Press and hold these buttons for more than 5 seconds.
3. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress. 
4. Let the soundbar turn off automatically as the Factory reset completes.
5. Turn on the Soundbar and test the connection.

SK5Y Reset

1. Locate the [-] button on the soundbar and the Auto Sound Field button on the remote control.
2. Press and hold these buttons for more than 5 seconds.
3. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress. 
4. Let the soundbar turn off automatically as the Factory reset completes.
5. Turn on the Soundbar and test the connection.

SK10Y, SK8Y Reset

1. Press and hold the Wifi button on the soundbar for over 5 seconds.
2. Wait until you see the E2P CLR message displayed on the screen; it indicates that the factory reset is in progress. 
3. Let the soundbar turn off automatically as the Factory reset completes.
4. Turn on the Soundbar and test the connection.

Troubleshooting Steps If Factory Reset Doesn’t Work

Here are some troubleshooting steps if the factory reset doesn’t fix your problem.

Update the Firmware

One of the reasons why your LG soundbar will start acting up is outdated Firmware. You need to keep the firmware of your soundbar updated to save yourself from any problems.

Here’s how you can do it.

1. Press the Home/Smart button on the remote. In case of an available update, you’ll see a message popup in the center of the screen, or go to Settings>Others>Software to find any available updates.
2. Choose Updates from the Software Tab and allow the system to look for available updates.
3. In case of available updates, a message will pop-up with update information. Press ok on the dialogue box to start the Updates.
4. Wait until the updates are installed, and the Soundbar turns off automatically. Turn on the soundbar and test the connection.

Try Connecting to Different Audio Sources

If your LG soundbar is not connecting to a particular audio source, it might be an issue with that device’s Bluetooth or settings. Try connecting the soundbar to another device; if it works well, your LG soundbar is working just fine.

Check the Connections

If the LG soundbar is not turning on or has no audio, check all the cable connections for secure fitting or any visible damages. Replace the cable if it’s broken or damaged.

Contact LG Support

It’s time to pull out the big guns if nothing else works. Call the LG customer support to guide you about the issue. If the soundbar’s warranty validates, you can also request a repair or replacement.

Frequently Asked Questions